Welcome to the City of Key West Online Service Portal

Whether you’re a contractor, property owner, or a concerned citizen, our Online Services Portal provides a convenient way to complete essential tasks and stay connected with your city.

Our Services:

  • License Registration: Quickly register or renew your professional licenses to stay compliant with city requirements. Our streamlined process ensures minimal delays so you can focus on your work.
  • Permits: Submit and manage your building, electrical, plumbing, or other permits with ease. Our portal offers step-by-step guidance to simplify the application process.
  • Projects: Keep track of your ongoing projects by accessing real-time updates and submitting necessary documents. Stay informed and compliant every step of the way.
  • Code Compliance Reporting: Help us maintain a safe and beautiful community by reporting code violations. Use the portal to submit complaints, check statuses, and review resolutions.

Why Use Our Portal?

  • Convenience: Access services anytime, anywhere. No need to visit City Hall—everything you need is just a click away.
  • Transparency: Stay informed with real-time updates and notifications about your applications and submissions.
  • Efficiency: Save time with our user-friendly interface and automated tools designed to speed up approvals and communications.

Registered Users Can:

  • Access existing permits, projects, and licenses
  • Apply for building permits
  • Submit planning projects
  • Report Code Violations
  • Register for Business and Regulatory Licenses
  • Upload new documents
  • Schedule inspections

Unregistered Users Can:

  • Search basic permit and project information
  • Search registered licensees

How to Register:

Click "Register" in the menu option and set up your username, email address, and password. Then click "Register" to complete the process. This applies to both Public Users and Contractors. Once registered, you can log in to access all available services.

Getting Started:

  1. Create an Account: Register for an account to access all features of the portal. It only takes a few minutes!
  2. Explore Services: Navigate through the menu to select the service you need.
  3. Follow the Steps: Each service includes clear instructions to guide you through the process.

Thank you for choosing the City of Key West Online Services Portal. We’re committed to making your experience efficient, transparent, and hassle-free!